'The Lost Art of Listening, Third Edition' - Michael P. Nichols, Martha B. Straus og Martha B. Strauss - Bog

Brand: Michael P. Nichols, Martha B. Straus og Martha B.

"That isn't what I meant!" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now revised and updated for the digital age--analyzes how any conversation can go off th

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