'Service Management: Operations Strategy Information Technology ISE' - James Fitzsimmons, Sanjeev Bordoloi og Mona Fitzsimmons - Bog

Brand: James Fitzsimmons, Sanjeev Bordoloi og Mona Fitzsi

Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience

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