'Difficult Conversations' - Bruce Patton, Douglas Stone og Sheila Heen - Bog

Brand: Bruce Patton, Douglas Stone og Sheila Heen

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop

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