'Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)' - Al Switzler, David Maxfield, Joseph Grenny, Kerry Patterson og Ron McMillan - Bog

Brand: Al Switzler, David Maxfield, Joseph Grenny, Kerry

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the v

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